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Category Archives: AI Chatbots
What Is Sentiment Analysis Opinion Mining? Definition ...
While there are an abundance of datasets available to train Sentiment Analysis models, the majority of them are text, not audio. Because of this, some of the connotations in what may have been implied in an audio stream is often lost. For example, someone could say the same phrase “Let’s go to the grocery store” with enthusiasm, neutrality, or begrudgingly, depending on the situation. …
Ai And Chatbots In Customer Service
Amtrak, a nationwide rail provider in the United States, launched a travel chatbot to provide support to its 375k daily website visitors. With the Amtrak chatbot, users can book travel, ask common questions, and seek assistance modeled on the company’s best customer service representatives. Knowledge learned by AI chatbots from large data sources helps for the expansion and transfer of vocabulary which helps to …